Payment processor transaction ID tracking on Ontario-regulated platforms allows players to locate individual deposits and withdrawals using the unique transaction ID assigned by the payment processor, which can be used to trace funds and resolve payment disputes. Understanding how to use transaction IDs helps players track their payments. This article explains transaction ID tracking.
Where Transaction IDs Are Displayed
The transaction ID is displayed in the account transaction history for each deposit and withdrawal. The ID is typically a string of letters and numbers generated by the payment processor. The transaction ID is shown alongside the transaction date, amount, status and payment method. Players can copy the transaction ID from the history and use it to track the payment with the payment provider.
The platform usually includes the transaction ID in the email confirmation sent after each deposit and withdrawal.
Using Transaction IDs for Tracking
Players can use the transaction ID to check the status of a pending transaction with the payment provider. For Interac e-transfers, the transaction ID can be used with the bank to confirm the transfer status. For e-wallet transactions, the ID can be searched in the e-wallet transaction history. The transaction ID is also useful when contacting support about a specific transaction.
Transaction ID Formats by Provider
Interac e-transfers use an 8 to 12 character reference number as the transaction ID. E-wallets such as PayPal and Skrill use alphanumeric transaction IDs that are 12 to 20 characters long. Credit card transactions use the authorisation code as the transaction ID, typically a 6 character alphanumeric code. Bank transfers use the SWIFT reference or the bank reference number.
Troubleshooting Missing Transaction IDs
If a transaction does not show a transaction ID in the history, the payment may still be pending or the payment processor may not have provided the ID yet. The ID appears when the payment status changes to completed. If the transaction fails and no ID appears, the funds are returned to the account or the payment method without requiring an ID.
Transaction tracking guides that explain how to use payment processor IDs on Ontario-regulated platforms, such as the banking overview on BetPrimeiro Kingdom, help players locate and use transaction IDs to track their deposits and withdrawals and resolve payment issues for their CAD wagering.
| Payment method | Transaction ID format | Where to find it | Where to use it |
| Interac e-transfer | 8 to 12 digit reference | History and email | Bank inquiry |
| E-wallet | 12 to 20 character alphanumeric | History and email | E-wallet history |
| Credit card | 6 character authorisation code | History email | Card issuer inquiry |
| Bank transfer | SWIFT or bank reference | History and email | Bank branch inquiry |
- Copy the transaction ID from the account history or the email confirmation for each payment.
- Use the transaction ID when contacting support about a specific deposit or withdrawal.
- Contact the payment provider directly using the transaction ID to track pending payments.
Payment processor transaction ID tracking on Ontario-regulated platforms provides a unique identifier for each deposit and withdrawal that can be used to trace payments and resolve issues. Knowing where to find transaction IDs and how to use them helps players track their CAD funds through the payment process.